Common Questions
Everything you need to know about the service, billing, and technical requirements.
Instantly. Our system is fully automated. As soon as your payment is confirmed (typically seconds), you will receive an email with your username, password, and setup URL. If you don't see it, check your spam folder.
Yes. Our standard memberships allow for installation on unlimited devices, but concurrent viewing is limited based on your plan (1 screen for Monthly, up to 4 screens for Annual). You can easily switch between devices.
Absolutely. We offer a 7-day money-back guarantee. If you encounter technical issues that our support team cannot resolve, we will issue a full refund. We believe in our product's stability.
For uninterrupted 4K Ultra HD streaming, we recommend a stable connection of at least 25 Mbps. For FHD (1080p), 10 Mbps is sufficient. Our servers are optimized to handle high traffic without buffering.
XtreamRush.com is secure and privacy-focused by default. While a VPN is not strictly required for our service to function, many customers prefer using one for added privacy. Our service is compatible with all major VPN providers.
Simply visit our Access / Renewal page, select your desired duration, and enter your current email. Your account will be automatically extended without needing to change your credentials.